Business Process Automation
Job Details
About the Company
With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on.
About the Project
The BPA will be responsible for proposing the implementation of new functionality, new business processes/operations, and suggestions for optimizing business processes/operations using the current system but not limited to. These proposals will extend beyond the CRM framework and may lead to changes in internal business regulations.
The BPA will learn of the company’s overall activities, the specifics of individual business operations, and the relationships between them. Additionally, for effective work, will need to understand the workings of each business department, its managers, and key experts, often taking into account their psychological characteristics.
The BPA will be responsible for business implementation and system development in the company. In the implementation project, they address issues regarding the systematization of business requirements, training, and involving employees in system work, initial testing of the system upon updates, collecting, coordinating, and transferring all project-related requests to the executor.
Specialization
Headquarters
Years on the market
Team size and structure
Current technology stack
Required skills:
- Proven experience in BPA/CRM implementation for cross-functional departments or similar roles;
- Strong knowledge of various business software systems (e.g., ERP, CRM, HRIS, etc.);
- Experience with system implementation and integration tools and methodologies;
- Strong analytical and problem-solving skills;
- Ability to work cross-functionally with various teams and communicate technical concepts to non-technical stakeholders;
- Ability to work collaboratively and independently.
Scope of work:
- Analyze current business processes and identify areas where automation can drive efficiency and scalability;
- Research, evaluate, and recommend software solutions for various departments (HR, Finance, Sales, Recruitment etc.) ensuring alignment with business goals;
- Lead the implementation of the selected systems, ensuring they are effectively integrated into existing workflows;
- Ensure seamless integration of different systems across departments to maintain operational continuity and data accuracy;
- Collaborate with department heads to redesign workflows that are compatible with new systems and automation tools
- Gathering user feedback on the system and resolving conflicts of priorities within this feedback.
- User motivation;
- Detailing regulations, conducting training, and conducting trainer assessments.
Why ALLSTARSIT?
People-centric office
Located in the center of Kyiv at BC Gulliver, our office boasts three floors with a fantastic terrace. Enjoy daily breakfasts, special team brunches on Fridays, and access to amenities such as a massage room and music lessons. With well-equipped meeting rooms, cozy kitchens stocked with snacks and coffee, shower facilities, gaming consoles, billiards, and table soccer, our office provides a comfortable and enjoyable workspace. Rest assured, we prioritize safety with a certified bomb shelter on the —3 floor.
Flexible working hours
We prioritize your comfort and flexibility by offering a schedule tailored to your needs. Whether you prefer working from the office or remotely, the choice is yours. We have partnered with leading international co-working spaces, ensuring that you can enjoy the office experience no matter where you are in the world.
Unleash the spirit of corporate life
Our dedicated Happiness Manager ensures your sense of belonging to corporate life through a combination of virtual and offline social activities, along with occasional gifts to celebrate your achievements.
Work for victory
We are committed to supporting Ukraine during the war, even if not directly on the frontlines. We strive to make a positive impact through various charitable activities, such as clearing rubble, organizing events for orphans, caring for pet shelters, assisting refugees, participating in charity sports activities, hosting charity auctions, and promoting blood donations. Together, step by step, we work towards an unyielding victory in helping those in need during these challenging times.
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