Product Content Specialist
Job Details
About the Company
ALLSTARSIT operates development hubs across Central and Eastern Europe, Israel, the UAE, India, the Philippines, and LATAM, with headquarters in San Francisco, US. The company has over 1,000 talented software engineers and tech specialists across all locations.
About the Project
Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the MarTech stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, and Tel Aviv.
Specialization
Headquarters
Years on the market
Team size and structure
Current technology stack
Required skills:
- 3+ years experience in UX writing in a tech company
- Passionate about writing and excellent UX, and a critical thinker with an eye for detail
- Team player who can give and take feedback constructively
- Ability to independently lead a content domain and manage multiple competing priorities in a fast-paced, constantly changing environment
- Quick learner, with a good grasp of technical concepts
- Mother-tongue level in reading, writing, and speaking English
- Advantage: Experience writing knowledge base articles
Scope of work:
We are looking for a talented UX Writer/Content Designer to join our amazing Product Content Team.
Product Content Specialists at Yotpo help define the user experience for our 5 Yotpo product lines, delivering high-quality messaging based on our Content Design System, business objectives, and overall UX philosophies. This includes actively participating in early discovery sessions and research, then driving the writing process through iteration, testing, handoff, and content QA. You will design and deliver content for in-product microcopy and help center articles.
Responsibilities:
- Design, write, edit and test clear, compelling in-product microcopy
- Create clear, user-centered articles for our help center
- Own every stage of the content cycle, from product and customer research to shipping perfect copy
- Help build and maintain our Content Design System
- Share work and give feedback to teammates to ensure a consistent user experience
- Collaborate with Product Managers, Product Designers, Developers, and other stakeholders
- Juggle multiple projects at once, while prioritizing your tasks and meeting tight deadlines
Why ALLSTARSIT?
Your health always comes first
We prioritize your well-being by providing comprehensive medical insurance coverage. We cover 100% of your medical insurance costs and 75% of the insurance costs for your dependents.
Grow with us both professionally and personally
Our commitment to your growth includes an individual education budget, English, Spanish, and Portuguese language courses, tech meetups, online subscriptions, mentorship, internal schools, and engaging webinars.
We take care of your mental health
In addition to our comprehensive benefits package, we offer sport/hobby compensation, access to a personal psychologist, and regular mental health webinars.
Teams we are proud of
Seize the opportunity to collaborate with ambitious individuals at the forefront of driving innovation across diverse industries. Our team comprises 85% senior-level professionals, ensuring expertise and experience. We foster an environment where every teammate's ideas are valued, encouraging each individual to make a meaningful impact.
People-centric office
Located in the center of Kyiv at BC Gulliver, our office boasts three floors with a fantastic terrace. Enjoy daily breakfasts, special team brunches on Fridays, and access to amenities such as a massage room and music lessons. With well-equipped meeting rooms, cozy kitchens stocked with snacks and coffee, shower facilities, gaming consoles, billiards, and table soccer, our office provides a comfortable and enjoyable workspace. Rest assured, we prioritize safety with a certified bomb shelter on the -3 floor.
Flexible working hours
We prioritize your comfort and flexibility by offering a schedule tailored to your needs. Whether you prefer working from the office or remotely, the choice is yours. We have partnered with leading international co-working spaces, ensuring that you can enjoy the office experience no matter where you are in the world.
Unleash the spirit of corporate life
Our dedicated Happiness Manager ensures your sense of belonging to corporate life through a combination of virtual and offline social activities, along with occasional gifts to celebrate your achievements.
Work for victory
We are committed to supporting Ukraine during the war, even if not directly on the frontlines. We strive to make a positive impact through various charitable activities, such as clearing rubble, organizing events for orphans, caring for pet shelters, assisting refugees, participating in charity sports activities, hosting charity auctions, and promoting blood donations. Together, step by step, we work towards an unyielding victory in helping those in need during these challenging times.
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