
Senior Administrator - Salesforce - Brazil
Job Details
About the Company
With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on.
About the Project
Specialization
Headquarters
Years on the market
Team size and structure
Current technology stack
Required skills:
Must Have
- 5+ years of hands-on Salesforce administration experience, ideally within B2B SaaS.
- Deep expertise in Salesforce configuration, Flow automation, security and sharing, reporting and dashboards, and data management.
- Experience managing sandboxes, deployments, and release processes in a multi-user org.
- Experience supporting integrations between Salesforce and other GTM tools.
- Hands-on experience with DealHub, including supporting quoting and deal approval workflows integrated with Salesforce.
- Strong understanding of sales, marketing, and customer success processes in a SaaS business, including pipeline management and renewals.
- Ability to translate business requirements into clear, maintainable Salesforce solutions.
- Strong attention to detail, a commitment to clean data, and good judgment when balancing competing requests.
- Clear communication skills, with the ability to explain technical topics to non-technical users.
Nice to Have
- Salesforce Administrator certification; Advanced Administrator, Platform App Builder, or other Salesforce certifications are a plus.
- Hands-on experience with GTM tools such as Clari, Gainsight, Marketo, ZoomInfo, RingLead, LinkedIn Sales Navigator, and CaptivateIQ.
- Experience with Sales Cloud and Service Cloud.
- Familiarity with Apex, SOQL, or data tools such as Data Loader.
- Experience supporting global teams and partner or reseller sales motions.
- Experience implementing AI features such as Einstein or Agentforce.
Scope of work:
The client is seeking a Senior Salesforce Administrator to own the health, configuration, and evolution of its Salesforce org and the revenue tools connected to it. Reporting to the Senior Manager of Revenue Operations, you'll be the go-to Salesforce expert on a four-person Revenue Operations team. You'll partner closely with Sales Operations, Business Systems, and Marketing Operations, and support users across Sales, Marketing, Customer Success, and Finance. The ideal candidate is a hands-on builder who enjoys solving business problems in Salesforce, cares about clean data and sound design, and can explain technical trade-offs in plain language.
- Own Salesforce administration: Manage configuration, objects and fields, page layouts, validation rules, and user management, and keep the org secure, scalable, and well documented.
- Build automation: Design, build, and maintain Flows and approval processes that reduce manual work across lead routing, opportunity management, quoting and deal approvals, renewals, and expansion.
- Manage security and access: Maintain profiles, permission sets, roles, and sharing rules so users have the right access and data stays protected.
- Run the release process: Gather requirements, build and test in sandboxes, manage deployments, and communicate changes to users.
- Support connected platforms: Partner with the Business Systems Administrator on integrations with Clari, Clari Copilot, Gainsight, Marketo, ZoomInfo, RingLead, LinkedIn Sales Navigator, Crunchbase, CaptivateIQ, and DealHub, and troubleshoot sync issues.
- Protect data quality: Enforce data standards, run deduplication and cleanup, and maintain validation and governance controls so reporting can be trusted.
- Deliver reporting and dashboards: Build reports and dashboards that give Sales, Customer Success, and leadership visibility into pipeline, forecasting, and performance.
- Support users: Resolve Salesforce requests and issues through the Jira queue, prioritize work with the Senior Manager of Revenue Operations, and create training and documentation for users.
- Improve the org: Identify technical debt, recommend improvements, and evaluate new Salesforce features, including AI and automation capabilities.