COUNTRY GUIDE
A short guide to building a dedicated offshore team in Guatemala
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Talent pool
no data
English proficiency:
Low
#61 globally (EF EPI)
Hiring timeline
20 days
average with ALLSTARSIT
Savings vs US
up to 70%
on senior dev rate
IT exports
~$103M
2024
Tech hubs
1 major hub
Guatemala City
Guatemala is primarily known as a BPO market, and that reputation is accurate but increasingly incomplete. The IT outsourcing sector, tracked separately from BPO by AGEXPORT's dedicated ITO Commission, now accounts for 10% of Guatemala's total service exports with 85+ companies exporting technology services to the US, Mexico, Europe, and Latin America.
Guatemala operates at UTC-6 — identical to US Central Time and one hour behind US East Coast. For US companies, this means full real-time overlap with no scheduling adjustments, same-day delivery cycles, and the ability to treat a Guatemala-based engineer as functionally equivalent to a US Central Time employee. Direct flights from Miami take approximately 2.5 hours, from Houston under 3 hours, making Guatemala one of the most practically accessible nearshore markets for US companies, particularly those based in the South or Midwest.

Major US companies with BPO and shared services operations in Guatemala include Conduent, Concentrix, and Telus Digital. This BPO infrastructure matters for software development hiring in two ways: it has built a large workforce accustomed to US business culture, communication standards, and professional norms; and it has created demand for software developers to build and maintain the technology platforms those service centers run on. The engineering talent that emerges from that ecosystem has real-world, production-grade experience, not just academic training.

The IT outsourcing sector generates 45,000+ tech and professional service jobs across Guatemala. The ITO Commission conducted international market studies and competitive evaluations in 2024 specifically to position Guatemala more deliberately against Costa Rica and Colombia as a software development destination.
Senior developers cost up to 70% less than equivalent US rates. The outsourcing and BPO market has created a floor of professional working standards and client expectations that makes the transition to software development engagement smoother than in markets without that foundation. For US companies who want the cost profile of a Central American nearshore market without the English proficiency gap of Honduras or El Salvador, Guatemala occupies the most favorable position in the subregion.
Two constraints deserve explicit mention. English proficiency at the national level lower than in other LATAM markets. In practice, English fluency is meaningfully higher among the software developer and ITO workforce specifically than the national average suggests (driven by BPO industry training and international client exposure) but screening for English explicitly during hiring is non-negotiable, not optional. And the ITO talent pool, while growing rapidly, remains small. The $155.7M in tech services exports through September 2025 is encouraging but modest — Guatemala is an emerging market for software development, not an established one like Costa Rica, Colombia, or Argentina. Set expectations accordingly.

Anastasiia Chernenka
Head of Recruitment
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Payroll cycle
In Guatemala, the compensation for employees is structured to be paid on varying schedules, including monthly, bi-monthly, weekly, daily, or hourly intervals, as dictated by the nature of the work and the stipulations outlined within the employment contract. There is no universally mandated payroll cycle across all firms; instead, the frequency of salary payments—whether monthly, bi-weekly, or daily—is determined by the type of employment and is explicitly defined in the employment agreements. Companies are obligated to adhere to these designated payment intervals, which align with the Guatemalan financial year that spans from 1st January to 31st December.
Employer taxes
12.67%
Overtime pay
Any work performed beyond 44 hours in a single week qualifies as overtime and is compensated at a rate of 150% of the standard pay.
Paid leave
An employee is entitled to 15 days of holiday upon reaching 12 consecutive months of employment with the employer.
Should any of these days remain unutilized, they will not be rolled over to the next period and will be forfeited. The holiday pay is calculated at 130% of the regular salary, which is to be disbursed to the employee prior to the commencement of their leave.
Sick leave
Compensation for sickness will be disbursed by the Guatemalan Institute of Social Security (IGSS) according to its guidelines or by the employer in instances where IGSS benefits are inapplicable to the employee, the nature of the illness, or the specific injury.
The duration and computation of sick leave remuneration are determined by the length of the employee's service:
Furthermore, employers are permitted to provisionally assign someone to fulfill the duties of the absent employee, with the understanding that this arrangement will conclude once the original employee is able to return to work.
Public and provincial holidays
Notice period
Notice periods, as stipulated by the Employment Contracts Act, can be mutually agreed upon by the employer and the employee, provided they do not exceed six months. Additionally, collective agreements might specify notice periods. Should these periods diverge from those prescribed by law, both the employer and the employee are obliged to adhere to the timelines set out in the collective agreement.
The required notice period is contingent upon the duration of employment and the grounds for termination. In cases where the employer initiates the termination, the following notice periods apply:
13th Month Bonus
Employees on a salary should be granted two annual bonuses, each corresponding to one month's worth of their salary, effectively serving as a 13th and 14th-month salary payment. The "Bono 14" should be distributed in July, while the Christmas bonus is to be issued in December.
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