Elevate Customer Satisfaction with Our Exceptional Customer Care Services

Let Our Experts Enhance Your Customer Relationships!

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19 years of experience
Years of Customer Care Expertise
More 90% retention
High Customer Retention Rates
More 90% retention
Cost-Effective Solutions
More 90% retention
Proven Customer Satisfaction
Experience Unparalleled Growth with Customized IT Staff Augmentation Services
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What is Customer Care Service with ALLSTARSIT?

Our Customer Care Service is a comprehensive solution designed to improve customer satisfaction and strengthen relationships.

We provide businesses with highly skilled customer care professionals who can quickly adapt to your specific needs. By partnering with ALLSTARSIT, you can streamline your customer support operations, reduce operational complexities, and optimize customer interactions. Our customer care experts seamlessly integrate into your existing team, ensuring enhanced customer experiences and cost-effectiveness.

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Our Customer Care Process

Needs Assessment

Our team collaborates with you to understand your customer care requirements, service scope, and specific goals.

Resource Identification

Leveraging our extensive talent pool, we identify suitable customer care professionals who match your criteria.

Evaluation and Selection

We conduct thorough evaluations, including customer service skills assessments and interviews, to select the best-suited experts.

Onboarding and Integration

Once selected, we handle the onboarding process, including training and introductions, to ensure seamless integration into your customer care team.

Continuous Support

Throughout the engagement, we provide continuous support to both your team and our customer care experts, ensuring exceptional customer interactions and harmonious working relationships.

50% faster-to-hire with ALLSTARSIT

50% faster-to-hire with ALLSTARSIT

Tell us the expertise you need and we'll find the most qualified developer, or team, for you in days, not weeks.

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Benefits of Customer Care Services with ALLSTARSIT

Access to Top-Tier Talent

Experienced Professionals

Access a team of experienced customer care experts who bring years of industry knowledge and best practices to your organization.

Flexibility and Scalability

Flexible Scaling

Our customer care services offer the flexibility to scale your customer support team up or down as needed, ensuring you meet customer demands efficiently.


Cost-Effective Solutions

Choosing our customer care services eliminates the need for extensive recruitment and training. You pay only for the customer care resources you need, reducing overhead costs while maintaining top-notch service.

Rapid Onboarding and Integration

Enhanced Customer Satisfaction

Our customer care services are tailored to improve customer satisfaction, leading to higher customer retention rates and increased loyalty.

24/7 Business Support

Our offices are strategically located across multiple different time zones to offer you 24/7 coverage. Choose one single location or all of them. It’s up to you.

24/7 Business Support ALLSTARSIT24/7 Business Support ALLSTARSIT
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ALLSTARSIT Ukrainian office



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ALLSTARSIT Serbian office



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ALLSTARSIT Georgian office



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ALLSTARSIT Indian office



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ALLSTARSIT Philippines office



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Guatemala City

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ALLSTARSIT Costa Rica office

Costa Rica

San Jose

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ALLSTARSIT Colombian office



Our core mission is your brand's success

Yotpo has increased their hiring velocity with ALLSTARSIT

“Recently we recruited a Polish team with the help of ALLSTARSIT. We are very pleased with the recruitment process. How we work together as a team is very important for us going forward. We are setting the roads for the subsequent recruitment and hoping to keep recruiting such great-level professionals with ALLSTARSIT.”

Yaniv Mazor

Yaniv Mazor

R&D Group Leader at Yotpo

How ALLSTARSIT expand Yotpo team

"Opening to ALLSTARSIT revealed that the Polish market has an excellent talent pool, and we get outstanding candidates who precisely fit our needs, which is impressive. Our partnership is a great success. It increased our velocity of hiring above our expectations."

Assaf Liebstein

Assaf Liebstein

Data Platform Team Leader at Yotpo

Juganu seamlessly integrated ALLSTARSIT team members into their team

“For us, ALLSTARSIT team members are full-right members of our team, which is why we needed to find the right fit. What we love about ALLSTARSIT team is how fast they act. For us, it is very important, and this is exactly how we work. Of course, we can make mistakes, but what matters to us is how fast we can fix them. With ALLSTARSIT we are counting that in minutes.”

Mirit Valenci Nakash

Mirit Valenci Nakash

Chief People Officer at Juganu

Netafim values ALLSTARSIT's commitment to employee welfare

“For over five years now, we have enjoyed a successful partnership with ALLSTARSIT, and my impression is that they are a team of excellent individuals who foster a great working environment. Despite having team members located in different countries, our collaboration has always been seamless, without any hiccups or issues. ALLSTARSIT has demonstrated an outstanding commitment to the welfare and security of its employees.”

Yechiel Portal

Yechiel Portal

Head of Release and Support at Netafim

Authomize appreciates the streamlined hiring process provided by ALLSTARSIT

“ALLSTARSIT helped us build the entire team, and recruit high-quality candidates. The process of filtering and interviewing was really successful. They take care of the day-to-day welfare of our employees, and we feel that this is done well, both from the feedback we’re getting and what we see. The peace of mind that we have that the team is in good hands is very precious for us.”

Ron Liberman

Ron Liberman

Co-Founder & VP R&D at Authomize

Motiv8AI found a productive and fun partner in ALLSTARSIT

“We are super happy with our cooperation with ALLSTARSIT. It’s always a dynamic and positive relationship. Their results are impressive and delivered timely. We have become more than just colleagues — we keep our communication informal and can discuss not only work, but anything else. Our cooperation is both productive and fun, and we hope to keep it this way and grow together.”

Boaz Jacobi

Boaz Jacobi

CEO of Motiv8AI

Windward found a productive partner in ALLSTARSIT

“We needed engineers with knowledge of JavaScript and good communication skills, and ALLSTARSIT has met our requirements and recruited an effective remote team. They have also helped us employ the engineers and handle the ongoing management.
ALLSTARSIT works efficiently with us and listens to feedback, which has helped us have a fluent process. We have open communication with them.”

Eli Zakashansky

Eli Zakashansky

Software Development Group Leader

Imagry established a professional partnership with ALLSTARSIT

“Imagry is a software provider for autonomous vehicle. I worked with ALLSTARSIT at least ten years ago even with my previous company. They are very professional in terms of recruiting and retaining the employee, which is very important.
The recruitment is always with a nice attitude to the candidates and all the employees are telling me only good stuff about ALLSTARSIT and the way they treat their employees, the way they maintain their motivation and the way they retain the employees themselves.
The recruitment team of ALLSTARSIT managed to recruit around 20 engineers in about two months, which is very fast.
We are planning to increase the team to be around 40 in 2024 and 2025 even more.”

Eli Zakashansky

Lior Margalit

VP R&D at Imagry

What is Customer Service?

Why should you consider customer service outsourcing?


Customer care is the support brands offer customers throughout the customer lifecycle and involves an overall approach to building relationships and establishing loyalty. This transactional approach provides actionable solutions and guidance throughout the buyer's journey.

What does a customer service agency do?


Customer care as a service is a scalable outsourced customer service platform that does not require a significant upfront investment or minimum volume requirements. This applies to both inbound and outsourced customer care.

Customer support outsourcing services used to be the primary way to get help with customer care, but most services today are omnichannel. This means they can help you stay on top of customer interactions via email, live chat, social media, SMS, WhatsApp, and phone calls.

Critical skills in outsourced customer service


Hiring support who genuinely want to help your clients succeed and paying them at attractive rates to qualified professionals is essential.

These people thrive on one-on-one interactions within their community. They are friendly, approachable, and excellent at teaching others how things work. Here's a care skill that every customer support professional should strive to develop and that every manager should look for when hiring new team members:

  • Problem-solving.
  • Emotional intelligence.
  • Clear communication.
  • Persuasion.
  • Ability to use positive language.
  • Product knowledge.
  • Time management.
  • Ability to read clients.
  • Ability to deal with surprises.
  • Desire to learn.

Finding the perfect care team member can be challenging. No specific checklist of work experience and college degrees will help determine the ideal candidate. You are looking for qualities that cannot necessarily be taught.

How to Choose the Best Outsourced Customer Support Service


Choosing the best support for your company's needs can maximise the benefits and reduce the limitations. 

Benefits of in-house customer care:

  • Deep brand knowledge. When communicating with customers, your internal employees know the brand and how to provide the right personal touch.
  • Real-time respond. An in-house team can interact more comfortably with your clients and allow you to get their feedback right away.
  • Better communication. It is easier to establish all types of communication.
  • Quick and easy implementation of guidelines. Effective personal communication makes implementing new company policies and procedures easier and faster.
  • Increased security. There is a higher level of protection regarding confidentiality and sharing of sensitive company information.

Pros of outsourcing customer service:

  • Availability. With various outsourcing customer support companies and unique features available in the market, choosing one is relatively easy. You are guaranteed top-notch quality service at a lower price point and a great team of experts to join your team.
  • Fast onboarding process. Your outsourcing customer care partner can assign a team of remote employees immediately after hiring. This allows you to complete more projects and save time planning future campaign strategies.
  • Cost-saving. Outsourcing customer support is significantly cheaper than hiring an in-house customer service team. You can pay your outsourcing customer care agency on a per-project basis.
  • Scalable workforce. Working with a customer service company allows you to easily adjust your existing workflow and the personnel required to work on a specific project.
  • Time-saving. Customer care companies take much work off your team's shoulders. This lets you focus more on business development strategies and other revenue-generating tasks.

Pros of AI-powered chatbots

AI-powered chatbots can handle unlimited requests simultaneously, eliminating the need for companies to hire and train additional care staff to manage peak periods. This scalability ensures that businesses can maintain high levels of customer service without incurring significant overhead costs.

Customer support outsourcing agency


Customer care is about much more than just solving problems.

Outsource customer service to an experienced service provider with knowledgeable agents and make the heavy responsibility of customer satisfaction easier and more cost-effective.

Customer support agency ALLSTARSIT ensures that representatives match the unique demographics of your clientele so that care services are delivered appropriately and in a manner that encourages brand loyalty.

Request a consultation with ALLSTARSIT and to get started with an outsourced customer support strategy that works for you.

Partner with ALLSTARSIT for Exceptional Customer Care Services

Contact Us to learn more about our Customer Care Services!