Site Reliability Engineer

Job Details

Posted on: 
July 2, 2026
Job ID:
zSQ0WO

About the Company

Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing service provider committed to change the way businesses recruit, compensate, and oversee top talent worldwide. 

With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on.

About the Project

    Specialization

    Headquarters

    Years on the market

    Team size and structure

    Current technology stack

    Required skills:

    • University degree in computer science or engineering or equivalent practical experience
    • Experience with configuring, monitoring, and maintaining complex, business-critical applications through SaaS using public and private cloud
    • Experience with installing, monitoring, and troubleshooting APIs
    • Process automation using scripting (PowerShell)
    • Ability to read Java code for application troubleshooting
    • Proficiency with monitoring tools, preferably New Relic
    • Experience with workload automation and job scheduling solutions, preferably Flux
    • Advanced technical skills with Windows, MS SQL Server, and PostgreSQL
    • Database management, optimization, and troubleshooting skills with emphasis on MS SQL Server
    • Good understanding of cloud infrastructure
    • Ability to implement new technologies for solving business and technical problems
    • Excellent interpersonal and communication skills
    • Excellent critical thinking and planning skills
    • Ability to work independently and effectively in a dynamic environment
    • Ability to understand, follow, and update technical documentation
    • Web Services knowledge is an asset

    Scope of work:

    • SaaS services setup activities such as software configurations, monitoring tools, and jobs setup and production readiness reviews
    • Evaluate and improve SaaS operation by implementing automation through scripting or leveraging third-party tools
    • Develop and manage service health dashboards
    • Troubleshoot production incidents and drive workaround deployment and issue resolution with Product Development, DevOps, and Infrastructure teams
    • Receive, analyze, and act on alerts related to application and API issues
    • Receive, review, and provide an initial response to alerts from the Security Operations Center
    • Maintain operability of existing database jobs using the MS SQL Server Agent
    • Troubleshoot database issues and recommend, develop, and implement solutions
    • Install, monitor, and maintain database jobs
    • Install and execute existing database maintenance packages
    • Install and execute packages for database size management

    Why ALLSTARSIT?

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