Technical Support Engineer
Level
Junior
Department
Support
Type
Full Time
Project
NDA
Locations:
Romania
Job Details
Posted on:
July 9, 2026
Job ID:
Bcf2b6
About the Company
Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing service provider committed to change the way businesses recruit, compensate, and oversee top talent worldwide.
With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on.
With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on.
About the Project
Specialization
Headquarters
Years on the market
Team size and structure
Current technology stack
Required skills:
- Previous support experience needed (preferably technical support)
- Excellent customer service skills and effective learning skills
- Strong troubleshooting and problem-solving skills with high attention to details
- Some technical background (networking/html/databases/API, etc.)
- Stable internet connection
- CPU @ 2.00 GHz & RAM 4 GB/Internet speed - 20 Mbps (download & upload)
- Licensed OS (latest versions are preferred)
- Consultant should be ready that additional software will be installed by the client's team for security purposes
- Basic understanding of operating systems, networking (TCPIP protocols)
- Basic technical knowledge with one or more of the following domains: HTTPS, Proxy, HTML, database (SQL queries)
- Computer science, industrial engineering, or business administration studies is a big plus
Scope of work:
- Provide support services and consulting to consumers of client's software products and/or services
- Assist with installation, utilization, and support of platform products
- Provide answers to technical problems or how-to questions
- Collect required technical information from consumers of the client’s platform and/or services
- Use Salesforce, Internal Admin Consoles, MS Teams, Confluence, Jira
